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Overview

SGIVU uses a secure OAuth2 and OpenID Connect authentication system to protect your account and data. All users must authenticate before accessing the platform’s features.

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Logging In

1

Navigate to Login

Access the SGIVU platform through your web browser. You’ll be automatically redirected to the login page if you’re not authenticated.
2

Enter Credentials

Enter your username and password in the login form. Make sure your credentials are correct and match what was provided during account setup.
3

Submit

Click the login button to authenticate. The system will verify your credentials and issue a secure access token.
4

Access Platform

Once authenticated, you’ll be redirected to the SGIVU dashboard where you can access all features based on your permissions.

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Session Management

Automatic Session Handling

Your session is automatically managed by SGIVU. Sessions remain active while you’re using the platform and expire after a period of inactivity for security purposes.

Secure Token Storage

Access tokens are securely stored and automatically included with your requests. You don’t need to manually manage authentication tokens.

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Security Features

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Multi-Client Support

SGIVU supports different types of clients for various use cases:
  • Web Application: The main SGIVU web interface
  • API Access: Programmatic access for integrations
  • Testing Tools: Development and debugging clients for authorized users

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Token-Based Authentication

All authenticated requests use JSON Web Tokens (JWT) that contain:
  • Your user identity
  • Assigned roles and permissions
  • Token expiration time
  • Secure digital signature

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OpenID Connect Discovery

The authentication system provides industry-standard OpenID Connect endpoints:
  • Authorization: Handles login flow and user consent
  • Token Issuance: Issues secure access and refresh tokens
  • Key Distribution: Publishes public keys for token verification
  • User Info: Provides authenticated user profile data

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Troubleshooting

Contact your system administrator to reset your password. Password reset functionality must be initiated by an administrator with appropriate permissions.
This usually means your session has expired. Log out completely and log back in to obtain a fresh authentication token.
Ensure you’re using the correct SGIVU URL provided by your administrator. Check your internet connection and browser settings.
This may indicate a configuration issue with the authentication server. Contact your system administrator if the problem persists.

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Best Practices

Strong Passwords

Use complex passwords with a mix of uppercase, lowercase, numbers, and special characters.

Log Out When Done

Always log out when you’re finished, especially on shared computers.

Protect Credentials

Never share your username and password with anyone, including colleagues.

Report Suspicious Activity

Contact your administrator immediately if you notice any unauthorized access to your account.